How PBID Manager Helps You Prove Your BID's Value to Stakeholders

As a business improvement district executive director or district manager, you constantly need to justify your budget, your assessment model, and your operations to stakeholders like a community board, city officials and/or property owners. Demonstrating your impact in a measurable way is critical. That’s where the right CRM platform becomes an asset — not just a tool.

What Stakeholders Want to See

Property owners and city partners want visibility:

• “What are we getting for our assessments?”
• “Are we reducing blight?”
• “Are services being delivered timely?”
• "What are the top concerns in the district?"

With PBID Manager's CRM and Advanced Reporting & Tracking (A.R.T.) App you will have report metrics that will convey operations value.

How PBID Manager Answers With Value-based Metrics

With PBID Manager you capture data at the granular level — by property/parcel, by incident type, by team, status and resolution time. Because everything is logged in one system, you can generate meaningful analytics and dashboards. The platform is purposely built for business improvement districts’ operational and reporting needs.

Example CRM Report Metrics:

With these key metrics, you can craft a visually compelling report to your board or respective stakeholder.

1. Incident Reporting: Number of incidents logged vs. resolved (trash, graffiti, parking violations)
2. Task Reporting: Number of tasks open and close by operations teams
3. Engagement Reporting: Number of properties by assessment category engaged/serviced
4. Activity Reporting: Trends in service requests by district areas
5. Annual Reporting: Reduction in calls/complaints year-over-year

Additional benefits of using PBID Manager CRM

✓ Easy to Use ✓ Continuous Innovation ✓ Advanced Reporting ✓ Client Specific Coding

Conclusion

Conveying value and justifying team head count to stakeholders is critical to receiving the funding necessary to continue improving your district. If you’re ready to move beyond spreadsheets and disconnected systems to a reporting platform designed for PBIDs, schedule a demo of PBID Manager today and see how it will help you demonstrate your value with clarity.